Please arrive 10 to 15 minutes early to allow time to change and check in.

Cancellation Policy: To ensure appointments when you need them & for others, we request a 24 hour advance notice for cancellation of appointments, otherwise we must charge for the service. Our FAQ section answers general questions asked by our customers. If you have any questions please e-mail us.

What are the things to think about while planning my day at the Spa?

These are few of the points to keep in mind while making an appointment at the Spa:

• How would you like your day structured?
• How much time do you have for treatments?
• What treatments are most important to you?
• Do you prefer male or female therapists?
• What other activities will you be enjoying?
• Will others be joining you?

We invite you to discuss these and other preferences or requirements at our Spa Lobby or while making an appointment.

What to Expect from Entourage Spa

• Where will my massage or body work session take place?
  Your session will take place in a comfortable, quiet room. Soft music will be played to help you relax. You will lie on a table especially designed for your comfort.
  
  
• Must I be completely disrobed?
  Most techniques are traditionally performed with the client unclothed, under a sheet; however, you may wear a dry bathing suit or undergarments for your comfort. If you are receiving a Body Treatment, bring an extra pair of undergarments to change into after the session.
  
  
• Will the therapist be present when I disrobe?
  The therapist will leave the room while you undress relax onto the table, and cover yourself with a clean sheet
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• What parts of my body will be massaged?
  You and the therapist will discuss the desired outcome of your session. This will determine which parts of your body will be massaged. You will not be touched near your genitals (male or female) or breasts (female).
  
  
• What should I do during my massage or bodywork session?
  Relax and make yourself comfortable. Feel free to discuss the service with your therapist.
  
  
• How will I feel after the session?
  Most persons feel very relaxed. Some experience freedom from long-term aches and pains developed from tension or repetitive activity. After an initial period of feeling slowed down, many often experience increased energy, heightened awareness, and greater productivity. This feeling can last for days.
  
  
• Are there any medical conditions that would make massage or bodywork inadvisable?
  Before you begin your session, your practitioner will ask some general health questions. It is very important that you inform the therapist of any health problems or medications you are taking.